Fidelity Services Group is one of the largest private security and integrated services companies in South Africa. With thousands of employees across the country, it provides a wide range of services including security guarding, armed response, cash solutions, technology-based security, and facility management. Because of its size and reputation, jobs at Fidelity Services Group are highly sought after by matriculants, graduates, and experienced professionals alike.
This complete guide explains the types of jobs you can expect at Fidelity, how to apply successfully, the skills required, and the career growth opportunities available. Whether you have just completed matric or are looking for a new professional challenge, Fidelity Services Group offers a structured path to build a stable and rewarding career. Read: Amazon remote jobs South Africa: Hiring Now
Why Choose Jobs at Fidelity Services Group?
There are many reasons why Fidelity Services Group is a top employer in South Africa:
- Job stability: Security services remain in high demand across the country.
- Wide range of opportunities: From security guards to administrative roles and technical jobs.
- Training and development: Fidelity invests in upskilling employees with accredited training programs.
- Career growth: Entry-level staff can progress into supervisory and management roles.
- National footprint: Offices and job opportunities are available in most provinces.
By joining Fidelity, you are not only getting a job, but also access to long-term career development in a respected company. Also Read: Mining Jobs in South Africa: Top Opportunities
Types of Jobs at Fidelity Services Group
Fidelity hires across various divisions, catering to different skills and levels of experience. Some of the most common positions include:
1. Security Guarding Roles
- Access control officer.
- Retail security guard.
- Residential estate security guard.
- Armed response officer.
Requirements:
- Matric certificate (sometimes Grade 11 is accepted).
- PSIRA registration (Professional body for security officers).
- Good communication skills.
2. Cash Solutions and Cash-in-Transit (CIT) Jobs
Fidelity is a leading provider of cash-in-transit and cash management services. These roles include:
- CIT driver.
- CIT crew member.
- Cash processing clerk.
Requirements:
- Matric certificate.
- Firearm competency certification.
- Valid driver’s license and PrDP (for drivers).
- Ability to work under pressure.
3. Technical and Technology-Based Security Jobs
With the growth of electronic and smart security systems, Fidelity also hires technical staff for:
- Alarm installation technician.
- CCTV operator and technician.
- Control room operator.
- Tracking and monitoring support.
Requirements:
- Technical qualification or relevant experience.
- Strong problem-solving skills.
- Computer literacy.
4. Administrative and Support Roles
Not all jobs at Fidelity are field-based. The company also recruits for positions such as:
- HR assistants.
- Payroll administrators.
- Call centre agents.
- Office clerks.
Requirements:
- Matric and sometimes a diploma or degree.
- Computer literacy (MS Office).
- Good interpersonal skills.
5. Learnerships and Internships
Fidelity Services Group also provides learnerships for matriculants and graduates who want to gain work experience while studying. These programs cover:
- Security learnerships.
- Business administration internships.
- IT and finance internships.
Why it’s ideal:
- Combines training with real work exposure.
- Often leads to permanent employment.
- Helps young people enter the job market with confidence.
Minimum Requirements for Jobs at Fidelity
While requirements vary depending on the position, most jobs at Fidelity Services Group require:
- A matric certificate.
- No criminal record.
- Good communication skills in English and local languages.
- Willingness to work shifts, weekends, and public holidays.
- For security positions: PSIRA registration and firearm competency.
Having additional qualifications such as a driver’s license or computer literacy can increase your chances of being hired.
How to Apply for Jobs at Fidelity Services Group
Applying for jobs at Fidelity is straightforward. Here are the main steps:
- Visit the Fidelity Careers Portal
Go to the official website and navigate to the Careers section. Jobs are regularly advertised there with clear descriptions and requirements. - Search for Open Positions
Use filters to search for jobs in your province or field of interest. - Prepare Your CV
Make sure your CV is professional, highlighting your matric certificate, any previous work experience, and key skills. - Submit Your Application Online
Most vacancies allow for online applications through the Fidelity portal. Some jobs may require applications via email. - Follow Up
If you do not hear back within a few weeks, follow up politely with the HR department to check the status of your application.
Tips to Increase Your Chances of Success
- Get PSIRA Registered: If you want a security role, ensure you have a valid PSIRA certificate.
- Be Professional: Dress neatly and professionally for interviews.
- Highlight Soft Skills: Employers value teamwork, punctuality, and customer service skills.
- Apply Broadly: Don’t limit yourself to one position; apply for multiple roles that fit your profile.
- Stay Updated: Regularly check the Fidelity careers portal or job boards like MzansiWork.com.
Career Growth at Fidelity Services Group
One of the biggest advantages of working at Fidelity is the potential for growth. Many employees start as security guards or junior staff and later move into:
- Supervisory positions.
- Control room management.
- Branch management.
- Regional leadership roles.
The company supports this progression through internal training, mentoring, and leadership development programs.
Example Path:
Security Guard → Armed Response Officer → Supervisor → Branch Manager → Regional Manager.
This career ladder makes Fidelity an attractive choice for young people looking for long-term employment prospects.
Benefits of Working at Fidelity
Besides career growth, employees enjoy additional benefits such as:
- Training and certification support.
- Opportunities for overtime pay and bonuses.
- Medical aid options (depending on role and level).
- Pension and provident fund contributions.
- Employee wellness programs.
Common Challenges and How to Overcome Them
Like any job, working at Fidelity comes with challenges:
- Long hours and shifts: Prepare yourself for rotating schedules.
- High responsibility: Especially in cash-in-transit and armed response jobs.
- Physical demands: Some roles require stamina and alertness.
Solutions:
- Maintain a healthy lifestyle.
- Prioritise time management.
- Take advantage of Fidelity’s training to improve resilience.
Conclusion
Working at Fidelity Services Group is more than just having a job—it’s an opportunity to build a stable and rewarding career in one of South Africa’s leading companies. With roles available for matriculants, experienced professionals, and graduates, there is something for everyone.
By understanding the application process, meeting the requirements, and preparing well, you can increase your chances of securing a role. Whether you want to start as a security guard, join the cash solutions team, or grow into management, jobs at Fidelity Services Group provide a path to long-term success.
If you are serious about building a career in security and services, Fidelity is one of the best companies to start with. Take the first step today by applying for the opportunities available in your region.
